Rattle Noise from Front of Dash Area #00-T-39 - (Dec 19, 2002)

1991-2000 Saturn S-Series vehicles built and including VIN YZ189715

Condition

Some customers may comment about a noise coming from the right side of the dash area when the engine is running. this noise is more noticeable when the vehicle is being lightly accelerated or when a vehicle equipped with and automatic transaxle is in Reverse or Drive with the brakes applied.

Cause

The rattle noise may be caused by the heater return pipe contacting the front of dash.

Correction

Install a foam shim between the heater return pipe and the front of the dash using the procedure in this bulletin.

Procedure

1. Verify the condition by following these steps:
1. Start the engine and listen for the rattle noise.
• If the rattle noise can be heard coming from the right side of the dash area proceed to step 1.2.
• If the rattle noise cannot be heard coming from the right side of the dash area, refer to other service information for assistance in diagnosing the complaint.
2. Insert a long screwdriver between the front of dash and the heater return pipe and gently pry the heater return pipe away from the front of hash.
• If the noise goes away, proceed to step 2.
• If the noise does not go away, refer to other service information for assistance in diagnosing the complaint.





Important

The foam shim is called "Roof Panel Pad" in the saturn S-Series Parts and Illustration Catalog. However, it can used for this repair.

2. Install a foam shim (P/N 21109901) between the front of dash and the heater return pipe at location shown in illustration.

PARTS REQUIREMENTS

21109901 - Roof Panel Pad (Foam Shim)

CLAIM INFORMATION

To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer system as follows:

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer".  They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle.  Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely.  If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition.  See your GM dealer for information on whether your vehicle may benefit from the information.

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